Ordering is easy! Buy now in less than 1 minute.

Be one of those who have made the right choice by following these easy steps:
1. Select your product and game from the home page of website.

2. Select your server and/or faction. Servers are listed alphabetically.
Choose the amount of currency or product of power leveling you want to buy.

3. Simply fill out the easy forms. Be sure to fill out all the required information, marked with an asterisk (*).

4. Choose your payment method, agree to the terms and conditions and click the Checkout button to pay

5. After paying, sit back and relax. Your order will be arranged shortly.

Normal situation:
Receive your order -> Order process -> Instant delivery / Leveling Started

Need confirmation:
Receive your order -> Information process -> Confirmation (E-mail verification, Phone verification or Identity verification) -> Successfully Confirmed ?> Order process -> Instant delivery / Leveling Started

NOTE: In case the order confirmation fails, we will process a refund on your order.

Unlike many competing online virtual currency trading services, for large orders or new customers varied from the information provided by the customers.

To ensure the security of your payment account or credit card, MMOvalue may require verification before using the service to minimize fraud and prevent money laundering. It is also strengthen our connection and help us to serve you better.

The information we are requesting are what you've already provided - we simply seek to verify it.

Usually we don’t disturb customer. We will call you while there is error on your order information and caused order delay. There are the following reasons:

1. There may be something wrong with your order .For example, you purchase gold on wrong Server or you input a wrong character name.

2. For fast delivery, we may need you to be online to trade currency with us. While we are ready to trade you, you are not online.

3. For large orders, we may take our customers’ benefit into consideration, such as prevent your credit card from being fraud or stop some strangers to hack your order without your permission. We may call you for the sake of smooth transaction in the future.

MMOValue.com takes the protection of our clients' personal information very seriously. We conduct thousands of transactions per day. You can fully trust us.

We are reliable and professional service provider, offering fast delivery and awesome customer service support 24 hours a day 7days a week. Meanwhile we promise 100% delivery, 100% Legitimate Gold and professional & safety power leveling.

Please send us an email from your PayPal email address or logon to our website to contact our live chat representatives. Show your order number and the right information for delivery, the live chat representative will help to correct your order information and the delivery team will make delivery according to the new instructions given.

Our prices are adjusted according to available stock and to remain competitive in the marketplace. Additionally, our prices rise and fall to match the supply and demand of each game and server. We are always keeping the lowest price and never stop working for you.

You do not need to register for an account in order to order from MMOValue.com.

However, MMOValue.com accounts are strongly recommended for all customers. Not only does it save you time on you subsequent visits, it also allows you to gain membership rewards, receive our rewards points, and you can use the rewards points to exchange a multitude of other valuable products and services. Check the "Membership Rewards" for details.

So register now and start leveling up your points

Of course, please pay attention to our news list on website; we have specials from time to time.

Also we will frequently send a coupon code to our customer via email; you can look round and check it

MMOvalue.com accepts the following methods of payment:
- PayPal (Visa, MasterCard, American Express)
- E-Check
- Money bookers
- Money Order
- Cash* in US Dollars (NO OTHER CASH CURRENCIES ACCEPTED)

For more information regarding a specific payment method listed above, welcome come to live chat, all the representatives are ready to help you.

NOTE: For large orders made by new customers we recommend a Money Order transfer as payment. Please see our FAQ regarding money order for more information.

If the Debit or Checking card has a VISA or MasterCard holographic logo on it, they are generally acceptable as payment through PayPal. If the card is not a VISA or MasterCard, it may not be acceptable.

American Express also issues certain Gift/Debit cards, which are acceptable for use through PayPal.

We do offer the option to pay using a credit card outside of PayPal. To place an order with a credit card is easy and simple.

Proceed through the order process as normal, and once you are forwarded to PayPal you will be presented with an option to pay with your PayPal account or an independent credit card. The option to use a credit card is available through both services.

A pending e-check is a type of payment option available with PayPal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while PayPal verifies the funds are present within the senders account.
Once the check has cleared, the money is transferred to MMOvalue's account and then delivery can take place immediately thereafter.

An e-check results when a payment is sent from an unverified account without sufficient balance in the PayPal account to cover the cost of the order. PayPal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in PayPal before you place an order.

To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.

To open an account in PayPal, simply visit www.PayPal.com. From there you can click on the 'sign up' button and follow the registration process. PayPal has a user friendly system to help new users create their accounts.

Money order payments mailed within the US usually take 7 to 10 business days from the date of mailing to be received and cleared through the issuing bank.
Money order payments mailed from outside of the US will take longer, but typically no longer than 15 business days from the date of mailing.

Cash payments in US Dollars (NO OTHER CASH CURRENCIES ACCEPTED) will be processed faster than money order payments because they do not need to be cleared through an issuing bank.

NOTE1: We do not recommend mailed cash payments as it is not secure and cannot be traced like money orders. However, it is offered here for your convenience and you may choose to use it as long as you accept full risk of sending cash payment - we will not be responsible for lost or stolen cash payments under any circumstance.

NOTE2: that these dates are general estimates and the actual processing time for your payment is subject to substantial variations due to a variety of factors outside of our control.

To check your order status with your order#, log onto our website and speak with one of our live support representatives here or email to us. They will let you know if your money order or Cash has been received. We will also inform you by E-mail once we receive the payment.

By far, the fastest method to receive your order is by using a verified PayPal account or Money bookers money transfer.

NOTE: If the money is located in the PayPal account and your account is verified, the transaction will occur instantly and the order will be processed as soon as we receive it.

We offer face to face trade. It is very safe for both accounts, and you can also trade sender something cheap to make the delivery looks much normal. We promise 100% Legitimate Gold.

WOW GOLD ORDERS:

After you complete the order process and payment sent to us successfully, we will arrange the order appears in our delivery queue in the order. Our delivery team will then log into the appropriate game and contact the character specified. Then we will arrange a face to face trading with the character you specified on your order form. So you need to be online for our smooth trade.

Other Games Currency Orders:

The delivery method is not stable according to the game, so please pay attention to the introduction when you place an order, but usually the method will be face to face trading or mailing to your in game mailbox.

NOTE: For EVE, we prefer to deliver by contract.

We trade in Stormwind for alliance side, and Ratchet or Orgrimmar for horde side. As to other games, you can contact our live chat for further information.

After we received your order, we will try to contact you in game and whisper you directly for delivery. It normally takes us 10-30 minutes to finish the transaction if we have enough gold in stock. So please login game and waiting for our deliverer about 30 minutes after you placed an order.

If you are not online, we will make a phone call, E-mail or send you a cell phone short message. You can leave your cell phone number on the comment section when you place order. Meanwhile we have msn messenger support, too. You can leave your msn on comment section so that we can contact you via msn messenger.

If you have any problem, you can feel free to contact our Live Chat or Email us.

Sometimes we make transaction in this way to ensure the delivery safety base on our experience. You could create a new character for this transaction. It is no need for you to quit your guild.

Sorry for the inconvenience, maybe our deliverer logged off after he found you were offline and our customer support try to contact you by call for completing the trade.

Due to the high volume of orders caused by our unbeatable pricing, we only save the gold of some servers for 1-2 hours after we contact you. So please log into the game as soon as you got the call or E-mail notification and please contact our live chat if you have any problems,

No worries, you just need to pay for the order price on our website, we will cover the tax! As to Maple story-USA currency order, we will cover the tax in game while we deliver the order.

Yes. You can ask for a refund if we can’t complete your order following your time. But most times we can deliver you partial gold within 30 minutes first and the rest usually within few hours. You can also ask for a partial refund if you just get a partial delivery. But we hope you can give us chance to serve you better because we never give up working on your order.

You will get a confirmation email from PayPal after your order has been refunded and you can check your payment account then. If there is any further question about the refund, please feel free to contact us by using live chat or email.

Account Security

We rely on strictly enforced internal policies to safeguard customer game accounts. Your account will be safe with us as we take data security very seriously. We use firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use.

Also we do not need your master ID, password, or your birthday, all of which are needed to take full control of an account. Since you keep this vital information yourself, your account is fully secure.
Additionally, the information you submitted will never be disclosed to any third parties.

No Hidden Costs

We will never take any of your equipment or expend any of your gold. Your possessions prior to the start of leveling will be fully inventoried and returned back to you intact. Your character will also keep all items from drops during the leveling service. However, since drops and such are by chance, we cannot make any guarantees about what extra items your character will gain through drops.

ATTENTION

1. Gold accumulated throughout the leveling process will be left in your character's inventory. Non-upgradeable items will be vendored or auctioned off to fund the leveling process.

2. We will not use your gold without your allowance during the leveling. If the leveling indeed requires gold, we will inform you first by email or calling. We will not continue the leveling until get your permission. Once you get email from us, please reply us directly or feel free to contact us via live chat. The representative will be glad to help you solve any problems.

NOTE: As to the product listed on the site requires you must provide some currencies for the leveling needs, we will sure use it so that we can complete your order. Please pay attention to the product introduction.

3. Every single character is leveled by a master player that conducts himself in an ethical manner in the game. Your character will not be used to Player-Kill, Kill-Steal, hoard farming locations, or any other in-game behavior that is frowned upon. It goes without saying that macros, dupes, game bug exploits, and other such foolishness will never be used. We never use bots or hacks.

All leveling orders are performed by professional levelers and your character will be leveled the safest way possible: by going through the grind.

4.We will only log in the character you want us to level and never touch your other characters on the same account.

MMOValue is the leading provider of multiplayer power leveling services; we can provide the following services: World of Warcraft, FFXI, Maple Story, Age of Conan, EVE, Lineage II and so on.
We also strive to continuously provide more new leveling services, please pay attention to our website for the latest information. Thank you for your support!

Normally, we will start your leveling right after we receive your order. Please make sure the order information you provided is correct and complete so that we could start the leveling smoothly.

If you have special requirements with starting time, please indicate the beginning time you expect when you place the order.

The leveling time listed on the site is the leveler’s online playing time, in order to keep the account safety, levelers will pause from time to time during leveling, which will make the finish time a little longer. If the leveling did not finish as expected, you can just take it easy. And feel free to contact us by using live chat or e-mail; our staff will check the exact left time on the leveling for you.

In order to keep the currencies and account safety, we will do the leveling first. Once the leveling has been finished, we will arrange currencies delivery for you. Any further questions, please feel free to contact us by using live chat or email.

Sometimes we pause leveling and take a rest. It will be regarded as exploitation of the game if we practice the leveling all day long without a pause. We need to protect your account while we are leveling it. Rest assured that we will try to complete your order within the timeframe you've specified.

Yes, you can.

We prefer you not to log in to your account during the process so we can complete it as quickly as possible. But if you are trying to log onto your account, you’d better inform us before and after you log in your character so that we could resume your leveling without delay.

NOTE: You understand that by requesting play-time during the power-leveling process will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.

You can leave your requests on the "Additional Comments" section when you make your order. Any further questions, please feel free to contact us by using live chat or email, the representative will try to find the best leveler of our company to help you.

1. In order to protect the customer's account security, we will not record any information about customer accounts. We recommend that you can login the WOW official website to check your account status.

The website address is: www.wowarmory.com

2. For your convenience, we offer the official website link on our website. You can Click "My Account" -> my orders -> View -> Account Status

Then you can see all information about your account.

3. As the other games account (except WOW) information, please contact our Live Chat or email us.

In order to reward our valuable customers for their continued support, we have put in place a membership reward program that you can gain the bonus points based on purchase history. Then you can use the bonus points to exchange some kinds of services (Such as gold, leveling etc.) on our website.

The membership reward levels are determined as follows:
Expenditure up to $10 can gain 1 MMOValue Points, which will be credited directly to your MMOValue account.

The proportion of points will be adjusted by the currency exchange rate.

Purchase in GBP or Euro will be converted to USD to exchange for bonus points directly that according to the current exchange rate of our website.

Simply join MMOValue (it's free) to create an account. When you make a purchase at www.MMOValue.com, points are automatically awarded to your account.

MMOValue reserves the right to adjust bonus exchange rates.

It's only applied for MMOValue registered member. No matter how much a purchase costs, an unregistered customer has no right to get any point.

Any purchase on MMOValue.com will bring bonus points to you whatever virtual currency, power leveling, item or other service.

1 All the members could login their accounts by clicking on the "Checking Points?page to check point available currently.

2 All the members could login their accounts by clicking on the "My Order History?page to check the detailed points of each orders.

Firstly, the bonus points were divided into two types: Total Points and Usable Points

Total Points:?The total amount of points you earned
Usable Points:?Bonus points of those orders that are 1) paid in full, and 2) completed 60 days ago.

Secondly, as bonus points more than 60 days (ie. usable points), members can apply to exchange products or services currently offered by MMOValue. Your bonus points will be deducted correspondingly from your account as soon as the exchange successfully completed.
For details on exchange service, just click the Exchange Points page.

Exchangeable items available (products, services or Vouchers, etc) and exchange rules should be subject to the latest announcement and product directory on exchange page.

Quantities are subject to availability.

Application will be processed within 5 working days after received. Delivery will be made after the confirmation regarding your application. For fast and smooth delivery, please fill in your information accurately on the application form.

Simply put, the MMOValue Promoter Reward program is a way for you to make money by referring customers to MMOValue.com. You may have a MMO-related website, a blog, or discussion forum that has achieved some degree of popularity.

By placing a MMOValue.com banner or text ad on your website, blog, or discussion forum, your visitors are alerted to the products and services provided by MMOValue.com. If those visitors click on the MMOValue.com banner or text ad, and subsequently place an order on MMOValue.com, you will be eligible to earn a certain Rewards Points. Then you can use the bonus points to exchange some kinds of services (Such as gold, leveling etc.) or cash on our website.

Just create an account and click the "Promoter link" page to check the detail information.

You don't need to create a new account again. Just use the existing account to apply for our Promoter.

When the Recommended Member consumed up to $100, the Promoter will gain 5 MMOValue Points, which will be credited directly to your MMOValue account.

The proportion of points will be adjusted by the currency exchange rate.

Purchase in GBP or Euro will be converted to USD to exchange for bonus points directly that according to the current exchange rate of our website.

Note:
The purchase of each recommended customer may grant at most 40 points to the promoter.

Same as website members, just login your accounts by clicking on the "Checking Points" page to check point available currently.

Promoter rewards points could be used as the MMOValue membership bonus points to exchange the products or services offered by MMOValue.com. Please refer to the rules on the exchange page. It also could be used to exchange for cash directly. But just USD, no other Currencies available.

Recommended Member rewards points only can exchange the products or services offered by MMOValue.com as the website membership.

1 Application will be processed within 5 working days after received. Delivery will be made after the confirmation regarding your application. For fast and smooth delivery, please fill in your information accurately on the application form.

2 Application for cash exchange will be processed within 5 working days after the application received. Remittance will be made through PayPal after application confirmed.

The promoter can't gain the Promoter Rewards points when the recommended customer just registered successfully without purchasing, while the Recommended Member can earn 10 MMOValue membership bonus points for just registration.

For whatever reasons, the fully or partially chargeback, refunding or reversal payment from any recommended customer, the bonus points and the promoter points should be deducted correspondingly at the same time.

If it has been calculated on the account, the system will deduct it from the account correspondingly after the chargeback or refunding happened.

No, bonus points and promoter points will never expire except you delete your account.

If you have any additional questions not addressed in this FAQ, please send us an email or contact our Live support.